EXTENDED WARRANTY DETAILS
Product Eligibility
Extended Warranty Coverage
This extended warranty includes all the same benefits similar of our dependable manufacturer warranty: no deductibles, no coverage limits, and no limits on the number of claims for repair service. If you purchase an extended warranty for your Titan products, coverage automatically begins as soon as the original manufacture warranty ends.
To receive repair service, simply submit a ticket online, send us an email, or call us by phone during normal business hours. After contacting us, you’ll receive instructions and information on next steps. If you’re asked to ship your product back for inspection and repair, your extended warranty will cover shipping costs within the contiguous U.S.
The Extended Warranty does not cover issues due to owner negligence, unauthorized modifications or accidental damage. Accessories are not included in the Extended Warranty coverage. The Extended Warranty is available for a single five-year term and is non-renewable.
If you have any questions, please reach out to our support team via email at support@pointzeroenergy.com OR call us at 208-722-1342 during normal business hours M-F 8:00 am to 5:00 pm Mountain time. We’re happy to assist you.